FAQ

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1. Q: What are your main products/services?

A: We specialize in Sports Goods、Kitchenware、Household Items、Furniture, including Yoga pruducts、Foam Roller、Massage Ball、Cutting Board、Silicone Spatula、Personal Care & Cleaning、Electrical Appliances、Storage Supplies、Table、Chair、bed、Outdoor Furniture.

2. Q:Do you accept small quantity orders?

A: Yes, we accept trial small orders. MOQ details please consult our sales team.

3. Q:What payment methods do you accept?

A: We accept T/T, L/C, PayPal, etc. Terms depend on the contract.

4. Q: What is your lead time?

A: Typically 30 days, may vary based on order quantity and product complexity.

5. Q: Do you offer OEM/ODM services?

A: Yes, we offer customization. Please provide your requirements.

6. Q:How do you ensure product quality?

A: We are ISO certified, provide third-party test reports, and accept factory audits.

7. Q: How are shipping and freight handled?

A: We offer EXW, FOB, CIF, etc. Freight is calculated by destination and weight.

8. Q: What is your after-sales policy?

A: Free replacement for quality issues. Non-quality issues will be negotiated.

9. Q: How can I contact your sales team?

A: Email [email protected] or call +86-134-5690-8939. We respond within 24 business hours.